Customer Support

We are here to help. Find the support you need or get in touch with our team.

How Can We Help?

Order Support

Questions about order status, order changes, cancellations, or issues with a recent order.

Payment Support

Help with bKash payments, Cash on Delivery, payment failures, or transaction issues.

Delivery Support

Questions about delivery areas, shipping times, delivery charges, or tracking your order.

Returns & Refunds

Information about return eligibility, the return process, and refund timelines.

Product Support

Questions about product details, availability, specifications, or product-related concerns.

Account Support

Help with account creation, profile updates, password resets, or account deletion.

Quick Actions

Returns & Refunds

[PLACEHOLDER: Return and Refund Policy]

[PLACEHOLDER: Return/Refund Support Instructions]

Warranty

[PLACEHOLDER: Warranty Policy]

[PLACEHOLDER: Warranty Support Instructions]

Contact Support

Prefer to reach out directly? You can contact us through any of the following channels:

Phone

+8801762128586

Email

infohoquemart@gmail.com

WhatsApp

Message us

Visit Us

School Road, Sonaiful Bazar, Ramgarh, Khagracharri